[Andy B]

Oh for *'s sake * off. I'm really pissed off with just about everything today and the last * thing I need is this kind of shit on here. I made my * point clearly and then explained it for the hard of thinking as well.

Bollocks to ya *!

[MK Chris]

DemonHorse 2.

[Yudster]

Oh for *'s sake * off. I'm really pissed off with just about everything today and the last * thing I need is this kind of shit on here.

Then go and sample the shit elsewhere.

[SpaceBoy]

For those wanting bullet points then fill ya boots:

8 Steps to a good upgrade deal
- No such thing as freebies
- Review your usage and requirements
- Compare deals with other networks
- Deduct any RRP of freebies and compare deal
- No 14 day on upgrades
- Call retention customer services
- Wait until 09 for new phones
- Ensure questions are asked

For anyone who wants a brief sentence in summary:
Do not go into it blind, check and compare as many options as possible, do not get screwed over and accept any help you can get.

The last question Bruvva is:
What phone/deal did you go for in the end?

[Chris]

- No 14 day on upgrades

There is on O2.

[SpaceBoy]

Sorry Chris but you have never had a 14 Day on upgrades instore. I have worked for O2 for the last 4+ years and at no stage have you had this option. However there are exceptions for O2 Online and O2 Direct. See Paragraph 11.2 and 11.3 of the T&C's.

It is worth mentioning though that Statutory Rights are not affected by this and on many occasions managers discretion is used to give the best customer experience if you do have a handset you can not use. So yes, sometimes changes can be made to the Handset and or Tariff but you technically are governed by the t&c's. The main reason for the 14 Day is so you can check network quality/coverage, as this can vary by location, and it would be no good having a phone you can not use because you have no signal in your area.

Source: http://www.o2.co.uk/assets/O2HybridNav/ ... tract1.pdf

[Chris]

I've always had that option presented to me, and have used it once before. Upgrading in store. Maybe things have recently changed, or perhaps related to my status with o2, who knows.

[Boboff]

Oh for *'s sake * off. I'm really pissed off with just about everything today and the last * thing I need is this kind of shit on here. I made my * point clearly and then explained it for the hard of thinking as well.

Bollocks to ya *!

Eloquent ? Indeed you are.

You are the worst kind of Bully you know, you dish the rubbish but when your failings are pointed out to you, you do a childish strop. Grow up you tit.

[Yudster]

I think its too late.

[S4B]

The last question Bruvva is:
What phone/deal did you go for in the end?

He got a gross bronze coloured thing but don't tell him I said it was gross!!!

[MK Chris]

I think he may read it.

Just a hunch.

[S4B]

No?! Really? uh oh! I may be in trouble again then!

[Boboff]

Are the over use of Punctuation police after you again?

[S4B]

How was that over use of punctuation? This is over use of punctuation!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!