- Mon Dec 13, 2010 10:33 am
#423563
I don't have the techie know how to know whether their products are any better than anyone elses or not. I just know that when Mr Yudster's iPod stopped working after a week they insisted on taking it in for repair instead of replacing it immediately (which they are obliged to do under retail legislation), then it took three weeks of phone calls for them to decide that they had in fact lost it in the system, and then another two weeks was spent with them insisting that they wouldn't have taken it in for repair, they would have replaced it so we must have been given a new one etc etc etc for nearly three months - at which point a solicitor friend wrote a letter to whoever was the most senior person whose name they would give us (which also wasn't easy to find out, even though yet again they are legally obliged to give us that information) and we ended up getting the full refund we were entitled to from the start. If they'd just taken the broken one back and given us a new one in the shop, like they were meant to, I'd probably be an Apple fan too.
Charlalottie on Twitter wrote:Just remembered that I played pool with a satanist last night. Really should go out on a Friday more often.
Charlalottie wrote:Had a good night last night. We lost the pub quiz but had my hair plaited by a viking.